Steel Manufacturer: D365 F&O and CRM from Fit-Gap to Go-Live
Project Lead for a full D365 F&O and CRM implementation in the USA, from fit-gap to go-live.
End-to-end ownership: from the first fit-gap workshop to go-live, with C-suite and VP stakeholders at the table.
The challenge
A US steel manufacturer was replacing legacy systems with Dynamics 365 F&O and CRM. The program needed firm scope control, clear decisions and executive confidence at every stage.
What I did
- Led the implementation end to end: fit-gap, design, build governance, testing and go-live
- Ran steering updates and managed escalations with C-suite and VP-level stakeholders
- Kept scope, change requests and priorities transparent through structured governance
The impact
- A full implementation delivered from fit-gap to go-live
- Executive alignment maintained throughout the program
- ERP and CRM brought together for sales and operations
Tools and methods
Dynamics 365 F&O, Dynamics 365 CRM, fit-gap analysis, steering committee governance, change control, UAT.
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I’m open to D365 F&O, solution architect and program management roles and responsibilities, and to selected consulting projects.
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